A Comprehensive Guide to Resolving USB Device Recognition Issues in Windows 10
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A Comprehensive Guide to Resolving USB Device Recognition Issues in Windows 10

Feb 13, 2024

If your Windows 10 machine struggles to make out which USB device you just plugged in, here are all the ways to fix it.

USB devices play a crucial role in our daily computing activities; they’re a convenient means of transferring data and extending the PC's functionalities. That’s why it’s frustrating when we encounter USB device recognition issues.

In view of this, we’ll highlight the common causes of USB device recognition problems in Windows 10 PCs. What’s more, we’ll provide step-by-step instructions to help you diagnose and resolve them.

USB drivers link your Windows 10 PC with connected USB devices—without them, most devices wouldn’t function properly. Because of this, outdated or incompatible drivers can cause your devices to go unrecognized. The good news is that resolving this issue is as easy as updating your USB drivers.

First, you must identify the specific USB device that your PC has trouble recognizing. Write down its manufacturer and model number to ensure that you download the correct driver.

Next, visit the device manufacturer's official website or the Microsoft Download Centre for USB drivers. Navigate to the driver download page for your specific USB device model and download the latest driver compatible with your device.

After downloading, open the Device Manager and locate the problematic USB device under the Universal Serial Bus Controllers section. Right-click on it and select Uninstall device. If prompted, choose the option to delete the driver software.

Restart your computer to effect your changes, and navigate to the folder where you downloaded the updated driver. Open the file and follow the on-screen instructions to complete the installation.

Once the driver installation is complete, test the USB device by connecting it to a USB port and checking if it is recognized and functioning correctly. Windows should automatically detect the device and apply the updated driver to it.

It's important to note that Windows Update may automatically install generic drivers for USB devices. While they provide basic functionality, using the latest device-specific drivers from the manufacturer's website is best for optimal performance and compatibility.

USB device recognition issues often stem from power-related problems. And they manifest in different ways, such as undetected devices, intermittent connectivity, or malfunctioning devices. So, troubleshooting power-related problems can ensure reliable USB device recognition.

To fix power-related issues, first test your computer’s power supply. Faulty cables or a sub-part power output can contribute to USB recognition problems. This is why you should ensure that your computer is connected to a reliable power source and try connecting the USB device to different USB ports.

Another method is to stop your PC from entering power-saving mode. This mode tries to conserve power by suspending or turning off USB ports when not in use. As you’d expect, this can interfere with proper device detection.

To disable power-saving settings for USB devices, access the Device Manager and expand the Universal Serial Bus controllers category. Then, right-click on a USB Root Hub, and select Properties.

Navigate to the Power Management tab and uncheck the box that says, Allow the computer to turn off this device to save power. Repeat this process for all USB Root Hubs listed.

You can also adjust your PC’s power management settings since incorrect power management settings can cause USB recognition issues.

To adjust these settings, access the Power Options by opening the Control Panel and selecting Change plan settings next to your active power plan.

Click on Change advanced power settings, expand the USB settings category, and set both USB selective suspend settings to Disabled. Click Apply and then OK to save your changes.

If you’re experiencing power-related issues from connecting multiple devices to your laptop, you can use one of the best USB-C hubs for laptops to help distribute power accordingly. A powered USB hub has its own power supply, reducing the load on individual USB ports.

USB port malfunctions can occur for various reasons, such as physical damage, loose connections, or internal errors. They prevent proper communication between the device and your PC, resulting in unrecognized devices or erratic behavior. Luckily, there are some effective methods of resolving this problem.

First, physically inspect the port and the connected devices. Look for any visible signs of damage, such as bent pins or debris inside the port. Also, ensure that the USB cable is securely plugged into the port and that the connection is not loose.

If you can’t see any visible damage, try connecting the device to a different USB port on your computer. The problem may be limited to a single port, so using another can help identify if it’s a port-specific issue or a problem with the device itself.

Restarting your computer can help reset the USB port and resolve temporary glitches. So, feel free to close all applications and perform a complete shutdown of your computer. After a few seconds, power it back on and check if the USB device is recognized. This simple step often solves minor issues and restores the functionality of the USB port.

If none of the above steps resolve the USB port malfunction, it may indicate a hardware issue that requires professional assistance. In this case, contact the manufacturer or a qualified technician for further diagnosis and repair.

USB recognition issues can also arise when there are conflicts or compatibility problems between USB devices connected to your Windows 10 PC.

You can resolve device conflicts using the Device Manager. Also, a simple restart can often resolve conflicts and refresh the system.

Another method is to visit the manufacturer's website for your computer or motherboard to check for any BIOS/UEFI updates. Updating the system firmware can sometimes resolve compatibility issues and improve USB device recognition.

USB connectivity is vital for various functions of your Windows 10 PC, including peripheral device usage, data transfer, and even charging other devices. That’s why properly configuring USB settings will enhance your overall computing experience and ensure a seamless connection with your USB devices.

Tayo Sogbesan is a professional writer with over 3 years of experience writing, editing, and optimizing web content. She's been a lover of the technology scene for the better part of the last decade. As such, Tayo has owned, used, and explored the depths of Windows and macOS devices for about 5 years. Tayo is currently a Windows section writer at MakeUseOf, and looks forward to exploring the nuances of the tech space. If she’s not typing away on her computer, she is probably catching up on The Office.

Universal Serial Bus ControllersUninstall deviceUniversal Serial Bus controllersUSB Root HubPropertiesPower ManagementAllow the computer to turn off this device to save powerPower OptionsChange plan settingsChange advanced power settingsUSB settingsUSB selective suspend settings DisabledApplyOK